Refund and Return policy


Globalwebdev offers a complete satisfaction guarantee, this helps protect and reassure you that you are always getting exceptional quality of work and we will not stop improving until you are satisfied.

Most web design companies offer no guarantees to back up their work at all. At Globalwebdev, we are proud to offer our satisfaction guarantee.

What is your satisfaction guarantee?

Our web design satisfaction guarantee is our promise to you that we will not deliver a website or project that you are unhappy with. We will always work with you to improve your project, should you not be satisfied and ensure that you are delivered with what you originally asked for.

What are the terms of the satisfaction guarantee?

Our satisfaction guarantee ensures that:

  • From the time we deliver a product or service to you, we will offer you free support for 90 days, this includes answering any questions you may have and also fixing any unforeseen technical issues that may arise during this 90-day period. Simple!
  • You are guaranteed to receive the website, campaign, UX, code or digital asset that you purchased. It will absolutely provide an excellent user experience across all third-party platforms and browsers, perform as agreed, and that all code created in our robust development phase is secure from hacking and adheres to best practice standards.
  • You will receive your purchased product or service in a reasonable time frame. While creating code from scratch can take a significant amount of time, we promise to deliver it to you as agreed. We will not burden you or your business with unreasonable delays.
  • Your price will never increase from your initial purchase price, unless additional features are requested outside of the original scope of work.


Do you offer a refund with this guarantee?


You also benefit from a money back guarantee refund if we are at fault for not being able to deliver what we promised. In short: We offer a full refund if you are not satisfied with the finished product.

Before any refunds are given, we ensure your project has remained on track and the fault does not lie with forces beyond the control of your firm or our team. We shall diligently attempt to resolve any and all issues, no matter the cause; a refund is always a last resort option. We want you to be happy with our hard work and we work hard to make you happy!

What if I want to cancel my order?

The term to cancel an order is 30 days from the date you purchased the product or service. If we have begun significant work on your project, refunds will be prorated according to the amount of time spent in development.

To exercise your right to cancel, you must inform us of your decision by means of a clear statement by emailing us at

You will receive your cancellation refund you no later than 30 days from the day we receive and process the request. We will use the same payment method that you used for the order and you will not incur any charge for said refund.

Do you have a Mission Statement?

Of course! And we live by it.

Our mission is simple: We strive to be one of the leading web development agencies in the world, and we intend to continue to do so by offering top quality service, backed this guarantee of satisfaction.

How do I get in touch with you regarding these policies?

Please message us immediately at if you have any questions or concerns about this guarantee, cancellation policy, or with the quality of work that you have received.